Terms of Service

Mother Tucker's Toffee appreciates your business and we hope that you will find our Site and its products enjoyable. This Terms of Service (TOS) Policy governs the manner in which Mother Tucker's Toffee collects, uses, maintains and discloses information collected from users (each, a "User") of the www.mothertuckerstoffee.com website ("Site"). This TOS applies to the Site and all products and services offered by Mother Tuckers Toffee. Please note that your use of this Site constitutes your agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use the site. Mother Tucker's Toffee may revise the content of this agreement at any time. By using the Site after a change, you agree to follow and be bound by all of these changes. Please visit the TOS page periodically to familiarize yourself with the current TOS. Please don’t hesitate to contact us should you have any questions concerning any of our policies.

Please note Someday Is Now is wholly owned by the California S-Corporation ReAdventured.

PERSONAL IDENTIFICATION INFORMATION

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, register on the Site, places an order, fills out a form, responds to a survey, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information,

Users may, however, visit our Site anonymously.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

NON-PERSONAL IDENTIFICATION INFORMATION

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users means of connection to our Site, such as the operating system and the Internet service provider’s utilized and other similar information.

WEB BROWSER COOKIES

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

HOW WE USE COLLECTED INFORMATION

Mother Tucker's Toffee collects and uses Users personal information for the following purposes:

  • To improve customer service
    Your information helps us to more effectively respond to your customer service requests and support needs.
  • To improve our Site
    We continually strive to improve our Site offerings based on the information and feedback we receive from you.
  • To process transactions
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To administer a content, promotion, survey or other Site feature
    To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails
    The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

HOW WE PROTECT YOUR INFORMATION

We adopt appropriate data collection, storage, processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

SHARING YOUR PERSONAL INFORMATION

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

THIRD PARTY WEBSITES

Users may find advertising or other content on our Site that link to the websites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these Sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these websites or services, including their content and links, may be constantly changing. These websites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

ADVERTISING

Ads appearing on our Site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non-personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.

GOOGLE ADSENSE

Some of the ads may be served by Google. Google's use of the DART cookie enables it to serve ads to Users based on their visit to our Site and other Sites on the Internet. DART uses "non-personally identifiable information" and does NOT track personal information about you, such as your name, email address, physical address, etc. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at http://www.google.com/privacy_ads.html

SECURED SHOPPING

Your information is secure while shopping on Mother Tucker's Toffee. Our SSL secured servers, through Shopify, are tested daily to ensure your data will arrive privately and unaltered

ORDERS

An order is not binding upon Mother Tucker's Toffee until it is accepted; Mother Tucker's Toffee must receive payment before it will accept an order. Payment for product(s) ordered is due prior to shipment. Customer can only make payment by credit card or through PayPal. You agree to pay the amount(s) due as specified on the invoice prior to shipment of your product(s).

SHIPPING CHARGES

Your total cost for purchase of any product from Mother Tucker's Toffee will include the shipping and handling charges shown on your Mother Tucker's Toffee invoice. However, your original shipping fees are non-refundable in the case of a returned product. Those fees are paid for the services provided by and to the original carrier, and will not be refunded to you if your item is returned for a refund to Someday Is Now.

SHIPPING METHODS

Mother Tucker's Toffee uses the services of the United State Post Office and FedEx to ship their products. The following are the shipping methods:

  • FedEx 3Day Express Saver - 3 to 4 business days 24-48 hours to process the order.
  • FedEx 2Day Express Saver- Delivery within 2 business days 24-48 hours to process the order.
  • FedEx Standard Overnight - Delivery within 1 business day 24-48 hours to process the order.
  • USPS Priority Mail - 5 to 7 business days 24-48 hours to process the order.
  • USPS Priority Mail Express 2Day - 2 business days 24-48 hours to process the order.
  • USPS Overnight - 1 business days 24-48 hours to process the order.
  • USPS International - Delivery time can be 1-2 weeks depending on the country of delivery and customs delay. 24-48 hours to process the order. International Customers are responsible for duties, taxes and refused shipments.

 

NOTE: No weekend or holiday delivery available.

 

CUSTOMER SATISFACTION

We want you to love our toffee. If you are not satisfied for any reason with your Mother Tucker's Toffee product, you may return your purchase for a replacement or refund within 7 days of receipt by complying with the Return Policy set forth below.

RETURN POLICY

Please contact Customer Support through email at sales@mothertuckerstoffee.com to request a Return Merchandise Authorization (RMA) form and number. You must make this request within 7 days of receiving the shipment.

Please pack the item, complete and include the RMA form slip, and ship the item by a trackable means (UPS/FedEx) prepaid to:

Mother Tucker's Toffee Returns Department: 3216 Brookside Lane, Encinitas, CA, 92024.

Please note that Mother Tucker's Toffee will not reimburse you for any shipping or handling costs.

NOTE: Mother Tucker's Toffee is a perishable product and we will not offer a refund for product that has melted or has been damaged because it has been left unattended on a doorstep, in a residential mailbox, P.O.box, or any other condition that exposes the product to excessive heat, cold, or moisture. 

Credit Card refunds will be reflected on your billing statement within one billing cycle. The purchase price of the item will be credited back to your original method of payment.

If you find we have shipped the wrong item, or it has been damaged in transit, please call 858-926-8786, or email us at sales@mothertuckerstoffee.com with your order number, name, address and details on the item you ordered and the item you received. We will make all reasonable steps to cure the problem in an expeditious manner.

CONTACTING US

If you have any questions about this TOS, the practices of this Site, or your dealings with this Site, please contact us at:

Mother Tucker's Toffee:  3216 Brookside Lane, Encinitas, CA, 92024.